Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Most of our customers who experience foot pain say they help a lot! But, no they do not cure foot pain.

The EVA material we use is designed to break in overtime, they are supposed to be stiff right when you get them.

If you want to skip the “break in” period, then soak them in warm-hot water for 30 minutes.

Our Comfortfoams are open toed and can cover a wide range of sizes!


Yes, if you are unsatisfied for whatever reason, just ship the Comfortfoam back to us within 30 days to get a full refund!


The order will be processed in 1-2 days, and shipping can take up to 7-15 business days! We are working as usual despite COVID-19 and your purchase is 100% guaranteed. Order processing time remains the same, but delivery can be delayed a few days. 

Yes, we even offer free shipping worldwide!